Payments/Insurance

ISLP is a proud provider of various insurance companies and vendors.

 

Accepted forms of payment are:

Private Pay

  • Cash
  • Check
  • Credit card (Visa, Master Card, AMEX)

Vendors With

  • Westside Regional Center
  • Lanterman Regional Center

Insurance Contracts and In-Network Providers For

  • Blue Shield
  • Anthem Blue Cross
  • Cedars Sinai
  • Kaiser Permanente
  • Easter Seals
  • Magellan Health Care

Billing Information

     We understand that healthcare can be complicated, and we aim to make the billing process as stress-free as possible. Please remember your insurance company is available to answer your questions and talk to you about your payment options. We use the insurance information you give us to process your account. We suggest you call your insurance company before your visit. Your insurance company can let you know what services your policy covers and how much you need to pay when you have an appointment.
 
Benefits and Eligibility
    As a courtesy, Innovative Speech and Language pathology checks your insurance plan for your eligibility and benefits; however, it is recommended you call your insurance company before your visit.
 
To start this process you can send email information to islp@innovativeslp.com or fax to 818-697-9319
  1. A photo copy of your insurance card that includes the front and back.
  2. A photo copy of your California ID that includes the front and back.
  3. A photo copy of your pediatrician’s prescription that specify which treatment(s) are needed. The prescription must be dated within the last six months and say ‘Eval and Treat’ as well as including a diagnosis code.
    for example: Speech and Occupational Therapy for an evaluation and treatment with ICD-10 ‘XYZ’
  4. Client’s Name
  5. Clients date of birth
  6. Complete Address
  7. Insurance subscriber’s date of birth.
  8. Insurance subscriber’s social security number.
  9. Client’s availability for scheduling.
    Please note that verification of eligibility does not guarantee payment and any co-payments, co-insurance, and/or deductibles are the patient’s responsibility as well as to know their insurance plan, exclusions and limitations. If this does not cover your full financial liability, you will receive a bill for additional charges based on the specifics of your health coverage plan your included benefits and the actual services you receive. If you have questions or want more information about your benefits, limitations, exclusions and charges, please call the telephone number on your identification card. Please note it is the patient’s responsibility to inform the office of any changes and/or updates to the insurance policy as well as if the out-of-pocket maximum has been met.
Office Visits
    Your insurance company will be billed directly. What your insurance will pay varies, so we suggest you check with your employer or your insurance company before your visit to make certain you will be covered. When you receive treatment and services, we send bills to your insurance company. If they do not pay in a reasonable amount of time or do not cover the total amount of your bill, we may call your insurance company again. We also may call you for help in processing your claim. If your insurance does not cover your entire bill, we may send you a bill for the remaining amount owed. To make this simpler for you, we will include the amount owed on one statement.
Annual Deductible/Co-payment/Co-insurance
    Depending on your health insurance coverage, you may be responsible for paying an annual deductible and/or copayment for care.